Clean Up Aftermath

Clean Up Aftermath

Returning home after a storm or a flood can be the most trying time. There is a lot to be aware of when getting back into your home, to ensure you are mitigating all potential issues. You can use the resources on this page to help you get back to normal.

Contact your insurance agent to file a claim. Your insurance agent can walk you through your options. Make sure to photograph the flood damage for documentation purposes.

What’s the quickest way to apply for federal assistance? Online at DisasterAssistance.gov. Survivors may also apply by phone at 800-621-3362 (voice, 711 or VRS) or 800-462-7585 (TTY). Due to high demand, lines may be busy. Please be patient, and try calling in the morning or evening when call volume may be lower. To get help in person, find a Disaster Recovery Center near you with the DRC locator.

If asked, please complete and submit your SBA loan application. SBA offers low-interest, long-term disaster loans to businesses of all sizes (including landlords), private non-profits (such as churches and charities), homeowners, and renters.

If declined, applicants may be referred back to FEMA, possibly for Other Needs Assistance (ONA), which includes personal property, vehicle repair or replacement, and moving and storage expenses.

FEMA may award certain grants that cover specific needs—such as childcare or medical and dental expenses caused by the disaster—that do not require you to apply for an SBA loan to be eligible.

If you cannot return to your damaged home due to long-standing floodwaters, you may be eligible for one month of expedited rental assistance from FEMA. You may also qualify for Critical Needs Assistance, a one-time payment to a displaced household to cover urgent disaster-related needs—such as food, prescriptions, infant formula, diapers, gas for transportation and medical supplies.

Quick Links

  • Visit our recovery resources page for a list of resources to help you recover from Hurricane Harvey.
  • Visit our Hurricane Harvey Facebook Page for recovery related information and updates.
  • To locate a hotel that participates in FEMA’s Transitional Sheltering Assistance (TSA) program, visit our interactive map to find one near you.
  • Visit our Rumor Control page for a list of identified rumors and help us combat misinformation.
  • Fill out a Survivor’s Checklist of 9 steps to take you and your family down the road to recovery.
  • If your home or business was damaged or destroyed by flood, you face major decisions about your property. Visit our Mitigation page for information and resources for residents and communities in Texas.
  • Visit our rebuilding resources page for a list of materials and information to support Hurricane Harvey rebuilding efforts.
  • Browse through our library of disaster recovery video resources for people with disabilities, access & functional needs.